New and not-yet-enriched subscribers now get a better default hero.

  • The fallback image shown to subscribers Klaviyo can't yet place into a cohort is now weighted across your whole list, instead of averaged only over the cohorts an image happened to win.

  • Applies to both Surge and campaign Predictive Hero sends.

Why it matters: a better first impression for new signups and anyone we don't have data on yet.